Contacts & Resources
Discount Window and Payment System Risk Contact Information for San Francisco
Resources and Information
Discount Window Information
Information on the 12th District's Discount Window.
Seasonal Credit Program
Information
Information on the 12th District's Seasonal Credit Program.
Borrower-In-Custody Program
Information
Information on the 12th District's Borrower-In-Custody Program (BIC).
Depository Trust Company Collateral
Information
Information on pledging collateral held by DTC.
Forms
Shortcut to complete listing of all 12th District specific forms.
Bank Term Funding Program (BTFP)
Contact Information
BTFP Email:
Updated as of 5/17/2023 - Request for advances and payments should be directed to FRBSF's Toll Free number at the toll free number below. Requests for advances and/or payments should no longer be directed to the email above.
BTFP Standard Email agreements however, should still be directed to the BTFP email address above. Additionally, general inquiries can also be directed there as well.
Note that the email address above is intended only for institutions in the Federal Reserve's 12th district.
General Inquiries
Discount Window Office Hours
Monday - Friday
8:00 a.m. - 4:05 p.m. Pacific Time
Contact Email:
(866) 974-7475
Credit Risk Management
(415) 974-2417
Fax Number
(415) 974-2222
Emergency / After Hours
Mailing Address:
Credit Risk Management
Federal Reserve Bank of San Francisco
101 Market Street, MS 830
San Francisco, CA 94105